Coldwell Banker ®

Last modified 8/08/13

Coldwell Banker Real Estate LLC operates the Coldwell Banker YouTube Channel web site at (“Site”). This Site is designed to permit each user of the Site to submit  entry information on the Entry Page of the Site, including without limitation submitting certain YouTube video submissions referred to herein as a “Submission” and collectively as the “Submissions” for certain contests sponsored by Coldwell Banker  referred to herein as the “Contest”.

We respect the privacy of each user of the Site (referred to as “you” or “a user”), whether you are first using the Site or have previously visited our Site. This Privacy Statement gives you specific information about how we protect your privacy, how we treat information we collect on the Site that identifies an individual user (“Personal Information”), and how we use aggregated information that you may provide to us.

BY REGISTERING FOR OR USING THE SITE, YOU SIGNIFY YOUR ACCEPTANCE OF THIS PRIVACY STATEMENT. IF YOU DO NOT AGREE TO THIS PRIVACY STATEMENT, YOU CANNOT USE THE SITE. We reserve the right to modify this Statement at any time by posting a notice on the Site’s home page. (If we consider it appropriate, we may also provide additional notice of significant changes.) Your use of the Site after the date of the last modification listed at the beginning of this Privacy Statement indicates to us that you agree to the changes.

Location of Servers and Transfer of Information to the United States

The Site is hosted by servers in the United States. If you are located outside of the United States, your Personal Information will be transferred to the United States. By submitting your Personal Information, you consent to its transfer to the United States and to its storage, processing, and use there in accordance with this Privacy Statement.

Scope of this Privacy Statement

This Privacy Statement applies to your use of this Site only. We do not own, operate or control the web sites of our Franchisees, brokers or sales associates, or YouTube (collectively referred to herein as “Third Party or “Third Parties”). Accordingly, this Statement does not apply to a Third Party’s web site or to a Third Party’s collection, use, storage and disclosure of your Personal Information.

1.Collection and Use of Your Personal Information

We collect your Personal Information on the Site solely for purposes related to the Contest. The Personal Information collected may also be used by us for other marketing and promotional purposes. We collect Personal Information from you only when you voluntarily submit it in order to enter the Contest and provide your Submissions and to award any prizes related to the winning Submission for such Contest. For purposes of this Policy Statement, Personal Information is information provided by you to us in certain data fields on the Entry Page of the Site that identifies the person to whom such information pertains, including without limitation, name, address, telephone number and/or e-mail address. The information we collect is not used in any other way and is retained for as long as we deem it necessary to comply with all applicable laws related to the Contest.

2.Collection of Non-Personal Information

Even if you do not send us any Personal Information, we collect information about how you use our site (“Non-Personal Information”). This information cannot be used to identify you personally and is explained in more detail below under “Non-Personal Information”.


A cookie is a small data file, often including an anonymous unique identifier, that is sent from a web site’s computer and stored on your computer’s hard drive. Use of cookies is common on the Internet. A web site can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser permits a web site to access only the cookies it has already sent to you, not the cookies sent to you by other sites. You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is sent. (Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences.) You can reset your browser to refuse all cookies or indicate when a cookie is being sent. But if you refuse cookies, some parts of the Site will not function properly and may not provide services or information you have requested.

Non-Personal Information

Like many sites, we obtain Non-Personal Information such as IP (internet protocol) addresses, browser types, the name of your ISP (internet service provider), information about where a user comes from before arriving at our Site, what pages a user visits, the order of those pages, and the amount of time spent on each. A vendor performs this service for us by sending a cookie to gather this information, compile it, and report to us. We use Non-Personal Information to customize the advertising and content you see, improve our services, conduct research, and provide anonymous aggregated reporting for internal audits and third-parties.

3.Use of Information

We use the Personal Information and the Non-Personal Information we collect on the Site (A) for the purposes of the Contest you have entered ;(B) to award the prize(s) to the winning Submission in accordance with the YouTube Contest Rules; (C) in accordance with the YouTube Site’s “Terms of Use” set forth at (“Terms of Use”) and (D) for our business generally.

4.Sharing Your Information

We do not share with third parties the Personal Information we collect from you on this Site except (i) as may be required by the YouTube Terms of Use, (ii) with your permission, or (iii) under the following circumstances:

  1. There may arise special circumstances where it is necessary for us to disclose and use Personal Information and Non-Personal Information, such as: to enforce this Privacy Statement; to protect our property or rights; to protect the safety of anyone; to investigate, prevent, or take action regarding illegal or improper activities; to carry out a merger or consolidation with another entity, a sale or transfer of some or all of our assets, or any similar transaction; or for other reasons we determine in good faith are necessary, appropriate, or required by law, such as when we respond to subpoenas, court orders, or other legal or administrative process.


Our hosting services maintain its systems in accordance with reasonable industry standards to reasonably secure the information of its customers. However, no data transmission over the Internet can be guaranteed to be 100% secure. “Perfect security” does not exist on the Internet, and you use the Site at your own risk.

6.Correction/Updating Personal Information

If your Personal Information changes or if you no longer wish to use the Site, you may correct or update your Personal Information or unsubscribe from any industry updates you have requested by writing to customer service at or using the Contact Us feature below:

Coldwell Banker Customer Service 

Attn: Interactive Marketing

175 Park Avenue

Madison, NJ 07940

7.Children and Minors

This Site is not directed to children under the age of 13 (“Children”), and we do not knowingly collect any information, including Personal Information, from Children. The Contest(s) is free to enter and open to any legal resident of the fifty (50) United States (including District of Columbia) who is 18 years of age or older and has attained the age of majority in his/her state of residence at the time of entry.

8.California Privacy Rights

Under California law, California residents have the right to request in writing from businesses with whom they have an established business relationship (1) a list of categories of personal information, such as name, address, e-mail address, and the type of services provided to the customer, that a business has disclosed to third parties [including affiliates that are separate legal entities] during the immediately preceding calendar year for the third parties’ direct marketing purposes and (2) the names and addresses of all such third parties.

To request the above information please contact us by writing to customer service at the address below or using the or by using the Contact Us feature below.

Coldwell Banker Customer Service

Attn: Interactive Marketing 

175 Park Avenue

Madison, NJ 07940.

We will respond to such requests within 30 days of receipt. Please note that we are only required to respond to each customer once per calendar year.

9.Comments and Questions

If you have any questions or concerns about this Privacy Statement, please contact us by using the “Contact Us” feature or by postal mail at

Coldwell Banker Customer Service 

Attn: Interactive Marketing
175 Park Avenue

Madison, NJ 07940