Coldwell Banker’s no. 1 priority is the health and safety of its employees, agents and customers. As more employees begin to return to the office, we are committed to ensuring a safe work environment for everyone.
Staying Safe at the Office Education cards were created to help protect those who work in and visit our domestic office locations. These outline practices and policies that all occupants of our offices must adhere to so we can stay safe. We ask that you read through these cards so that you are aware of our practices, particularly before you enter any of our locations, and also that you comply and follow the guidance, not just for your safety, but for the health and safety of all individuals.
Following the latest CDC guidance and for the health and safety of all employees and agents, Realogy has created this COVID-19 process grid for returning to the office after testing positive for COVID-19. If you have any questions after reviewing the process grid, please email EmergencyAction@Realogy.com.
As a reminder, please also follow COVID-19 health screening best practices here.
Below are additional materials to assist with reopening offices:
- Social post: Social post to announce the office is open with guidelines. To access, go to Desk > BrandSrv > search for “Office Opening Announcement”
- Front door flier: Welcoming visitors to the office, but outlining guidelines
- Editable flier for capacity: Flier for offices to denote the maximum capacity allowed in the office
- SOI HTML message: Email message that agents can send SOI to inform them the office is open with guidelines
- Interior signage
Frequently Asked Questions for States : The latest Frequently Asked Questions (FAQ) document on state orders are available by state and are regularly updated.
Agent materials for showing properties:
- Property Access Guidelines: Flyer outlining safety guidelines for viewing a property.
- Open House Flyer: Flyer to be posted on the front door of an open house to advise visitors of the proper safety practices in place to attend the open house.
- Customizable Flyer, Door Hanger and Tent Card: Visit Desk > BrandSrv > XpressDocs to customize and order safe showing materials.